SOFOS is a Business Process Outsourcing company functioning out of Coimbatore India and has been tasked with meeting the BPO needs of major companies for the past one year.
With a well trained and qualified staff force, Geared and ready to meet your BPO needs we skillfully and effectively handle all BPO Requirements within the areas of;
E-publishing Type-setting Back Office Clerical work Internet Research Proof Reading Form Filling Data Capturing / Entry / Conversion Large volume Data Processing Image Processing Form Processing OCR HTML / XML Coding Image to text Technical Publication CD Publication Desktop Publishing Database maintenance Archiving and Indexing Personalized mailing
With a Management Team with over 4 years of combined experience, you can rest assured that your company’s needs and functions will be executed with precision and skill, while being governed by standard managerial practices.
Our state of the art facility is equipped to handle all of the above stated functions with the capacity to sit 120 operators per shift, while emphasis is placed on client confidentiality and data security.
We bring to your attention, our Three Step Quality Control Strategy that assured client satisfaction, with importance being placed on customer care, data security, accuracy and quality (99.9%).
We stand ready, willing and able to meet with your company’s needs.
VISION
Our vision is to "Excel as a global Performance Center with total Commitment to Quality in Customer Service & business processes radiating passion and integrity at work".
MISSION
Customer Focus - Harmony between Quality in process and continuous improvement to deliver exceptional services to Customer. Team Work - To be an employer with genuine concern for employees empowering them to learn and excel. Honesty & Integrity: A Customer Open environ with strong ethical values, honesty and consistency in word and deed.
CORE VALUES
Focus on Customer Quality, Delivery, Service and Cost. Ethical and Open. People Oriented and Society friendly. Positive attitude
Standard Business Terms: Payment terms: For Project valued upto $250: 100% after successful completion of the work For Large,High volume Projects: 25% along with the Work Order and balance 80% on completion of the Project. For long duration Projects: Payment on a Monthly basis for the work completed previous month.
Turnaround Time: As required by the Client
Other Business Terms: 1. Courier and Shipping charges to be borne by customer wherever applicable. 2. Confidentiality of information will be maintained strictly at our end and we shall not be held liable for any leakage of the same during transit or otherwise. 3.We are ready to carry out a no obligation *free data conversion* sample to earn your trust based on the quality of our work.
We offer Proofreading and Copyediting Services, Copy Writing, Technical Writing, Web site content, blog content, and SEO article, Business profiles, corporate profiles, speeches, and presentations, Newsletters, news and feature articles and Transcription services.